Your first week
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Start your utilities. Water, sewer, storm drain and trash are one city account and one bill.
The city states that account has to be in the property owner’s name, so if you rent, it is not yours to open. Power, gas and internet are separate companies, and you open those in your own name whether you rent or own.
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Find your collection day. Enter your address and the map gives you the day. Garbage weekly, recycling every other week on the same day.
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Turn on the power. Rocky Mountain Power. It is the only electric provider the city lists.
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Turn on the gas. Enbridge Gas. You may know it as Dominion Energy, and before that Questar. Same company. Starting service costs $15 plus tax.
Enbridge unlocks the meter but does not turn it on. They unlock it on the date you ask for and leave it in the off position with a tag on it. Enbridge states that “a qualified individual will need to turn on the gas meter, as well as check and light natural gas appliances.” They do not say who counts as qualified, and they publish step by step videos, in English and in Spanish, for doing it yourself.
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Get internet. Coverage varies street by street, so check your own address. Direct Communications runs fiber and publishes a map of which streets have it. Xfinity is cable and is not citywide yet. They are not the only two. The FCC’s broadband map lists every provider that reports service at a given address, with the technology and the speeds.
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Get the city app. Alerts, the calendar and bill pay. iPhone or Android.
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Sign up for city alerts. Signing up also lets Utah County Dispatch reach you directly during a police or fire emergency.
The signup page is branded Everbridge. That is the service the city uses.
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Book a ride. UTA On Demand runs shared rides inside the city. Book by app or by phone.
Your yard
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When your yard has to be landscaped. Front yard within one year, back yard within two years. The clock starts at your certificate of occupancy, which is the approval the city issues before a new home can be lived in, so for most people it starts at move-in.
This covers single-family homes. If your neighborhood has an HOA, its rules can set a shorter deadline than the city does. Those rules are called CC&Rs and they came with the house.
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Weeds and the park strip. Weeds cannot be more than six inches tall at any time. The park strip, the grass between your sidewalk and the road, is yours to landscape and maintain, not the city’s.
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How much lawn you can have. In your front and side yards, lawn is limited to half the landscaped area. If half comes to less than 250 square feet, you can still have 250.
This applies to homes whose building permit was issued on or after February 1st, 2024. An older house is not covered.
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When you are allowed to water. No sprinklers between 10 a.m. and 6 p.m. First violation is a written warning. On the second the city shuts your water off, and turning it back on costs $100.
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How much to water this week. The state guide updates every week based on actual weather. The city points to it instead of publishing its own numbers.
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Get paid to replace your lawn. $1.50 a square foot to replace lawn, $0.50 a square foot to convert planting beds to drip irrigation. Apply through Utah Water Savers, which tells you what your own water provider qualifies you for.
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What needs a building permit. Sheds over 200 square feet, decks more than 30 inches off the ground, finished basements and permanent pools.
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What you can keep on your lot. Chickens, ducks and similar fowl are exempt from the animal limits and fall under the residential land use rules instead. Horses need at least an acre. For other animals, how many you can keep depends on how big your lot is.
The exception for horses is the equine overlay zone, which allows two on half an acre or more. You are not in it by default. A landowner applies for it, and it goes through public hearings at the planning commission and the city council, with notice to owners within 600 feet.
Schools
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Find out which school your kids will go to by using this map.
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Enroll your kids. Alpine School District. You enroll at your child’s school, not at the district office. Bring proof of address, a birth certificate and immunization records.
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Charter schools are a separate option. Two of them are in Eagle Mountain. John Hancock Charter School, 2890 N Scarlet Road, kindergarten through 8th grade. Rockwell Charter School, 3435 E Stonebridge Lane, 7th through 12th grade.
Charters are public schools and do not charge tuition. You apply to the school itself, not through the district. The state’s rule is that when more students apply than a school has room for, those admitted are “chosen at random from among the applicants.” Each school sets its own application window, so check the school’s site for dates.
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Your district changes in 2027. Alpine runs schools here through June 30th, 2027. On July 1st, 2027 the new Lake Mountain School District takes over, covering Eagle Mountain, Saratoga Springs, Cedar Fort and Fairfield. If you move in now, you enroll through Alpine and change districts within a year.
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There is no post office in Eagle Mountain. The closest thing is a postal counter inside Ridley’s at 4045 E Pony Express Parkway, which USPS runs under contract. 801-789-5995.
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The nearest post offices are Cedar Valley and Lehi. Cedar Valley, 103 S 200 E, which does not do passports. Lehi, 333 E Main Street.
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A mail dropbox at 1650 Stagecoach Run is closer than either one. That is the City Hall and library building.
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The UPS Store at 4211 N Pony Express Parkway takes what USPS will not.
Police and fire
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There is no Eagle Mountain Police Department. Law enforcement is the Utah County Sheriff’s Office under contract. Non-emergency dispatch is 801-798-5600.
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Fire and ambulance is Unified Fire Authority. Non-emergency is 801-794-3970.
Trash, snow, dogs and your builder
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Two free landfill passes a year. Every household with a city utility account gets two, each good for one load up to 6 cubic yards and 500 pounds. They do not expire. Pick them up at City Hall, 1650 E Stagecoach Run, with an ID.
They are for the Intermountain Regional Landfill, 800 S Allen Ranch Road in Fairfield.
If you rent, you can pick up your household’s passes yourself. They belong to the household, so if your landlord already collected them, they are gone for the year.
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Do not park on the street when it snows. From November 1st to March 15th, whenever snow accumulates. First violation $25, second within a year $50, third and after is towing at your expense. Sidewalks and driveways are yours to clear. Cul-de-sacs get salted rather than plowed.
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License your dog within one month of it turning four months old, or within one month of getting a dog that is already older than that. $15 a year if the dog is fixed, $35 if not. Apply online and upload the rabies certificate.
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Know what your builder warranty covers and when it ends. It is in the paperwork from closing. If something goes wrong and it is covered, call the builder first, before you call anyone else, and put the request in writing. The FTC explains what these warranties usually cover and for how long.
Emergency rooms
Where you go depends on whether it is a child or an adult.
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For a child: Primary Children’s Hospital, Miller Family Campus, 2250 North Miller Campus Drive, Lehi. A 24-hour pediatric emergency room. Emergency line 385-531-1200.
That ER is pediatric only. Do not take an adult there.
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For an adult, three are open around the clock, nearest first.
Saratoga Springs Emergency Services, 392 W Medical Drive. 801-763-3500. The closest, and a freestanding ER rather than a full hospital.
Westlake Emergency Center, 700 North Redwood Road, Lehi. Freestanding, and it treats children too.
American Fork Hospital, 170 North 1100 East. A full hospital rather than a freestanding ER, which matters if somebody needs admitting.
Urgent care and pharmacies
No urgent care in Eagle Mountain is open Sunday. All three in the city are closed. That leaves an InstaCare in Saratoga Springs or Lehi, if they are open, or an emergency room.
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Premier Family Medical, Ranches, 3943 E Pony Express Parkway Suite 120. 801-789-5566. Lab on site. Closed Sunday.
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Eagle Mountain Urgent Care, Revere Health, 4095 Pony Express Parkway. 801-429-8037. Walk-ins, X-ray on site. Closed Sunday.
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Premier Family Medical, City Center, 4317 N Pony Express Parkway Suite 150. 801-788-4779. Closed Saturday and Sunday.
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Outside the city, Intermountain InstaCare in Saratoga Springs, 354 W Crossroads Blvd, 801-341-5200, and in Lehi, 3249 North 1200 West, 801-753-4310. Call before you drive on a Sunday.
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The nearest pharmacy open overnight is in Provo. Walgreens, 1315 N State Street. 801-616-5223. It closes for about half an hour around 1:30 a.m.
Emergency dentists
One dental office in Eagle Mountain is open on weekends. The rest run after-hours lines instead.
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Professional Dental, 1352 Eagle Mountain Blvd. 801-766-2223. Open Saturday and Sunday. Their emergency line is 801-785-8000.
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Pony Express Dental, after-hours line 801-797-1162. The practice states an on-call dentist “from 8:00 AM to 8:00 PM every day,” and that after hours they “will make every effort to see you as soon as possible (even on weekends and holidays).”
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Lake Mountain Dental, after-hours line 385-615-4708. Same-day emergency appointments.
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If nothing in town can see you, a practice in Lehi is open every day. Emergency Dentists of Utah, 216 E Main Street Suite 3, Lehi. 801-692-3330. Open seven days a week and into the evening, and they say to call for after hours.
Vets
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There is no 24-hour animal hospital anywhere in Utah County. Not here, not Lehi, not Provo. The nearest is in Salt Lake County.
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The only after-hours option in the county closes at midnight. Pet Urgent Care Orem, 428 W 800 N. 801-765-1010. Evenings only, 6 p.m. to midnight.
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Overnight means Salt Lake County. Veterinary Emergency Group, 11084 S State Street, Sandy. Open 24 hours, and takes birds and reptiles as well as dogs and cats.
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Horses are the exception. There is a 24-hour equine hospital in Saratoga Springs. South Valley Equine Hospital, 122 W 400 N, Saratoga Springs. 801-254-2333.
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Two vets in town. Eagle Mountain Pet Care, 1495 Raven Way, 801-509-5638, dogs and cats. Vital Veterinary Care, 3578 E Pony Express Parkway, 385-567-7934, the one practice in town that takes goats and chickens.
Want to meet people or find something to do?
- Meeting people. Local groups, the Senior Center, and where to volunteer.
- Free things to do. Parks, trails, the library, and what comes around every year.
That's the first month. After that the list changes every week — and that's what the newsletter is for.
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